Privacy Policy

Last updated: March 19, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Carfect, 4530 S. Archer Ave Chicago, IL 60632.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Illinois, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Carfect, accessible from https://carfect.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, Voicemail or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: adam@carfect.com v

September 22, 2024

Ayana Saunders

Went in today after being turned down by sooooo many car lots, I was able to get approved for a nice SUV at an affordable price! Liz was the best and was soooooo patient because I was being VERY picky lol but I’m happy I was able to get financed after being turned away from so many other places! If you need a second chance, bad credit or whatever come to Carfect!

September 15, 2024

Raudy Blanco

Very pleased with the attention of Miss Yeniser 100%100 recommended.

September 13, 2024

Jocelyn Troche

Tony at Carfect was amazing to work with. He made the whole process so much easier. Will definitely buy other vehicles with him in the future.

September 6, 2024

Samuel Luna

Tony was really helpful meeting my car expectations & needs. He was able to explain everything thoroughly. I definitely recommend purchasing a car with Tony!

September 5, 2024

Angel Gonzalez

Excellent service, Miss Yeniser Morales assisted me, she was super attentive and her team in general.

August 21, 2024

Servio Molina

They are incredible, I arrived a little late and they were with me throughout the entire process, they helped and guided me from start to finish, very helpful, after trying so many times I was finally able to finance my car today thanks to Carol Yeniser Morales and the entire Carfect team of Elgin, Illinois. 👏👏 …

August 9, 2024

Anna Turner

Yeniser was very friendly and helpful to me she was very polite and respectful Thanks I appreciate you 😉 im leaving happy …

July 18, 2024

Ryan K

I literally walked in and got my car no hassle they are the real deal. Also ask for Giselle she is really nice and will take care of you.

July 17, 2024

Keith Singleton

This is the perfect place to get a car if you have anything on your credit! Judith was very helpful and made sure I had what I needed. The manager Jimmy was friendly as well. Thank you for helping me out I definitely would refer this place to anyone searching for the next car.

July 16, 2024

Cultureboii

Make sure you come in and get approved by Yeniser Morales her patients is off the charts she gave me hope when all the other car places turned me down and gave me a hard time I advise you to get your car from Carfect and ask for Yeniser Morales she keeps it real and helps you out.

July 7, 2024

Xavier Laman

Excellent customer service, they help you with everything and find a way to solve any problem when purchasing it.

July 3, 2024

Lexis Turner

Jr was quick and upfront about everything. He explained everything as needed. Friendly and quick service. Thanks to Jr I drove away a happy customer. I totally recommend Carfect!!!! Ask for Gelacio {JR} #5stars

July 3, 2024

Yasette Rodriguez

I came to Carfect because my daughter was going to buy a vehicle. Then I left there in love with a Durango. Khalil did everything possible to make it mine❤️the attention, the coffee and how well he explained everything to me make him the best💯almost a month has passed and I still ask him questions, he is always willing to help me. Thank you so much Khalil, you are the best.

June 26, 2024

Tanya Castellano

I recommend this dealership. Funny story is I found Jazmin Galindo on Facebook.😭 I came in that day and she explained everything to me and I got my car. She is a cool person to talk to and broke everything down whether it came to the insurance or the car. Thank you so much!! …

June 23, 2024

Daimian Arenas

I’ve had 2 repos haunting me for the past 3 years and have been to multiple dealerships and none have even cared to help me. But they did here, I was referred to Michelle by a friend and they did not disappoint. Thank you I’m driving off in a 2017 truck!💯 …

June 18, 2024

Brayan González

Excellent service from Edwin and all the staff, they accommodate flexible payments and advise you on the vehicle that best suits your needs.

June 16, 2024

Mya Jana

HIGHLY RECOMMEND!!! They are very quick to assist you first and foremost. Agent Jazmin & Jazelle waits on you at the door!! They get you in works with what you have and makes it happen! I would absolutely come back if need to!

June 13, 2024

K G

Jazmin Galindo is a Great car seller, with a bright future in car selling, so come out to carfect and shop with her.

June 7, 2024

Alexis Roman

100% recommend, they worked with me along the way even after the 6th vehicle until they showed me one that had just came in and right away worked with me when it came to the price and negotiated the numbers and made sure I was satisfied.

June 7, 2024

Maicol Nuñez

In fact, excellent service from the staff, very attentive, cordial and friendly. Mr. Jeranil Morao assisted me and gave me the best attention.

June 5, 2024

Debra Cole

Jazmin was so sweet she literally made sure I drove off with a car today thank you so much !!!

June 4, 2024

Shatira Tankson

Andy & Michelle were great… the process was quick and they got me out with a vehicle. gave me a variety of options to choose from and i left satisfied Thank you both so much when no one else could you all did. Highly recommend!

May 28, 2024

Maira Herrera

I went in looking for a SUV. Lucio was extremely helpful and helped me find the right SUV suited for my needs. He answered all my questions and made the experience go smoothly. Definitely recommend.

May 25, 2024

Jose Vazquez

Awesome experience. I definitely would recommend. Hands down gr8 customer service!! Treated you like ROYALTY. Liz awesome job!!!!

May 16, 2024

Yajaira Herrera

Highly recommend. Mr. #1 Lucio is very knowledgeable. He answered all my questions and made the purchase of vehicle go smoothly.

May 15, 2024

Natalie Garcia

Great place. Very understanding of whatever situation you’re in. Josh was my sales rep and he was great. Took the time to really understand what I needed and what was the best for my family. Highly recommend the dealership & Josh!

May 15, 2024

Tamara Edwards

Khalil really did his thing, being that the first couple cars I seen had problems, he really went out his way to get me something I would like. Thanks!

May 11, 2024

Brea Kuzak

I had previously gotten a car 3 years ago when it was still auto warehouse, which is now rebranded as Carfect, and Josh reached out to me to come in and we got to talking and two day later drove away in a new SUV and I am so happy and absolutely LOVE my new car!! Everyone 3 years ago was so helpful and even now and both times the process was easy and they really help you find the right car for you! I trust them and extremely thankful to Josh. 100% recommend!

May 3, 2024

Vanessa Montalvo

I had a great experience getting a car from carfect today. Josh was very helpful & really went out of his way to make sure I left with the car I wanted today. I’m very satisfied with the service I received & would recommend friends/family. Thanks Josh!

April 4, 2024

Ernie Hawthorn

Edwin was excellent he did a good job with helping me i appreciate all he have done when you want a car go to Edwin !!!!